LinkedInBjorn Houben

Bjorn Houben

Teacher at HBO-ICT (Zuyd Hogeschool)

Location
Maastricht Area, Netherlands
Industry
Information Technology and Services
Current
  1. Zuyd Hogeschool via Open Line,
  2. Open Line Consultancy
Previous
  1. DSM via Open Line,
  2. KPN Corporate Market,
  3. S4Carlisle Publishing Services
Education
  1. Hogeschool Zuyd (Maastricht, Heerlen, Sittard)
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Websites
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500+connections
Zuyd Hogeschool via Open Line

Zuyd Hogeschool via Open Line

Teacher at HBO-ICT

– Present

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Background

Summary

I am a technical specialist in the areas of Windows, virtualization, networking and Microsoft Applications. I also have general knowledge of other ICT related products/services like by example storage, backup/restore, databases, SAP, CMDB and ticketing systems. I'm also very interested in topics like personal development, what motivates people and how companies and people can grow/improve. I try to share all kinds of information about these topics on my blog http://blog.bjornhouben.com as well.

Besides my work, ICT is also my passion and therefore a big part of my life. Therefore I only want to work at a company that I'm passionate about and where I am able to constantly learn and improve. Other very important factors for me are a great atmosphere, knowledgeable colleagues. I also prefer working with modern/new technologies in a challenging environment while performing a variety of different tasks.

Personal characteristics: teamplayer, ambitious, motivated/driven, analytical, structural, assertive, initiative taker, broad knowledge and interests, eager to learn, quick learner, knowledge sharer, motivator, work well under stress, innovative, flexible, hard working, service/customer focussed, able to see things in perspective and act accordingly, communicates clearly, loyal.

Experience

Teacher at HBO-ICT

Zuyd Hogeschool via Open Line
– Present (1 year)Heerlen

Teaching ICT related classes to students including:
Introduction to ICT
Exchange Server
Hyper-V
PowerShell
SQL
System Center Configuration Manager
Windows Server
Windows Client

Consultant

Open Line Consultancy
– Present (2 years)Maastricht Area, Netherlands

Design Engineer

DSM via Open Line
(1 year 2 months)Sittard

Technical Consultant 1

KPN Corporate Market
(10 months)Heerlen, The Netherlands

Besides the activities mentioned in Technical Support Specialist 2 (Allrounder), activities leaned more towards:
-Aligning better with strategy
-Handling challenging problems and major incidents.
-Initiating, coordinating and realising improvements.
-Handling complex multidisciplinary changes and projects.
-Create, grow and maintain a network of professionals both internally and externally.
-Staying up-to-date with internal services, products and the organisation.
-Start the dialogue with customers and partners and keep this going.
-Determine desires and demands and together determine an optimal solution that is a win-win for all parties involved. This includes translating functional desires and requirements to technical solutions using best practices and available building blocks where appropriate.

Technical Support Specialist 2 (Allrounder)

KPN Corporate Market
(1 year 2 months)Heerlen, The Netherlands

Besides the activities mentioned in Systems & Applications Administrator 2, main focus was:
-Helping and guiding colleagues onshore and offshore (India).
-Designing new environments.
-Optimizing current environments.
-Optimizing and redesigning processes and tooling.

System & Applications Administrator 2

KPN Corporate Market
(1 year 9 months)Heerlen, The Netherlands

Activities include:
-Resolving incidents regarding Windows and applications that first line was not able to resolve.
-Investigating problems regarding Windows and applications, creating workarounds and/or solving problems that first line was not able to resolve.
-Implementing changes regarding Windows and applications that first line was not able to implement.
-Communicating internally and externally (customers and 3d parties).
-Help improve the internal processes, documentation and comunication.
-Automate tasks where possible.
-Participate in projects by helping to create fitting designs, installing and configuring servers and providing assistance to technical consultants, application administrators, project management, customers and 3d parties.
-Design, configure and maintain the infrastructure and applications needed to provide services to the customer and to monitor and maintain the managed systems. This includes Active Directory, DNS, Windows Server Update Services (WSUS), Microsoft Operations Manager 2005, VMware vSphere, HP System Insight Manager (HP-SIM), IBM Director en Dell Open Manage.
-Train (new) colleagues.
-Perform Key-user role for the ticketing system ARS/Expertdesk (BMC Remedy).
-Perform Key-user role for the ticketing system Service-Now.
-Perform Key-user role for the CMDB tool AixBoms.
-Innovate.
-Stay up-to-date about current ICT developments.
-Manage and guide colleagues to realise all of the activities mentioned above.

Technical Reviewer of study materials for MTA ERK Security (Ancillary Activity)

S4Carlisle Publishing Services
(2 months)

Ancillary Activity:

In my spare time, I've provided feedback about the MTA ERK (Microsoft Technology Associate Certification Exam Review Kit) to Microsoft. I did for the following certification paths:
98-365: Windows Server Administration Fundamentals
98-366: Networking Fundamentals
98-367: Security Fundamentals

As a result, I was recommended to S4Carlisle Publishing Services by Microsoft for reviewing the MTA ERK.

Ultimately I was hired to review and provide feedback about the MTA ERK 98-367: Security Fundamentals.

System & Applications Administrator 1

KPN
(2 years 1 month)Heerlen, The Netherlands

Activities include:
-Resolving incidents regarding Windows and applications.
-Investigating problems regarding Windows and applications, creating workarounds and/or solving problems.
-Implementing changes regarding Windows and applications.
-Communicating internally and externally (customers and 3d parties).
-Help improve the internal processes, documentation and comunication.
-Train new colleagues.
-Innovate.

Intern

SABIC Europe
(5 months)Sittard, The Netherlands

As an intern, for my graduation assignment I investigated and designed a secure wired network access method that was universally applicable within SABIC.

Owner

Computer Service Houben
(4 years 1 month)

While I was studying I started my own company to make money by:
-Selling computer/audio/video hardware
-Providing support with software, hardware and network related issues.
-Developing and designing web sites, applications and other specific applications

Intern

Expertisecentrum ICT (EICT)
(5 months)Heerlen, The Netherlands

As an intern, for my graduation assignment I investigated and created a "Business and ICT alignment quick scan (BIAS)" for small and medium sized companies.

The scan was performed at a couple of companies, reports were created including recommendations and the result was presented to the company.

ICT administrator

IDHW Informatica
(2 months)

After my intership I was given the opportunity to work for IDHW in between studies. I performed the following activities:
-Perform daily maintenance tasks and provide support.
-Write user manuals.
-Update infrastructure documentation.
-Provide feedback on proposals.

Intern

IDHW Informatica
(4 months)Geleen, The Netherlands

As an intern I performed the following activities:
-Gain more knowledge about Linux.
-Provide Microsoft Office courses to customers.
-Perform daily maintenance tasks and provide support.
-Write user manuals.
-Configure wired and wireless networks.
-Update infrastructure documentation.
-Prepare and perform OS deployments.
-Provide feedback on proposals.

Languages

  1. English

    Native or bilingual proficiency
  2. Dutch

    Native or bilingual proficiency
  3. German

    Limited working proficiency
  4. French

    Elementary proficiency

Education

Hogeschool Zuyd (Maastricht, Heerlen, Sittard)

BC\ING, Network Infrastructure Design

http://www.netwerkinfrastructuurdesign.nl/

Hogeschool Zuyd

BC, Bedrijfskundige Informatica (Information and Communication Technology)

http://www.carrieretijger.nl/opleiding/techniek/ict/bedrijfskundige-informatica

Trevianum

HAVO

Speelwerkhoek

Certifications

070-162 Forefront Protection for Endpoints and Applications, Configuring

070-169 TS: Windows Small Business Server 2011 Standard, Configuring

070-178 Microsoft 2010, Managing Projects

070-215 Installing, Configuring, and Administering Microsoft Windows 2000 Server

070-236 TS: Exchange Server 2007 Configuration

070-243 Administering and Deploying System Center 2012 Configuration Manager

070-270 Installing, Configuring, and Administering Microsoft® Windows® XP Professional

070-284 Implementing and Managing Microsoft Exchange Server 2003

070-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment

070-291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

070-293 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

070-294 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

070-297 Designing a Windows Server 2003 Active Directory and Network Infrastructure

070-298 Designing Security for a Microsoft Windows Server 2003 Network

070-299 Implementing and Administering Security in a Microsoft Windows Server 2003 Network

070-321 Deploying Office 365

070-323 Administering Office 365

070-331 Core Solutions of MS SharePoint Server 2013 Customer Preview (Failed beta exam)

– Present

070-332 Adv Solutions of MS SharePoint Server 2013 Customer Preview (Failed beta exam)

– Present

070-341 Core Solutions of MS Exchange Server 2013 (Failed beta exam)

070-342 Advanced Solutions of MS Exch Serv 2013

– Present

070-400 TS: Microsoft® System Center Operations Manager, Configuring

070-401 TS: Microsoft® System Center Configuration Manager, Configuring

070-403 TS: System Center Virtual Machine Manager 2008, Configuring

070-410 Installing and Configuring Windows Server 2012

– Present

070-411 Administering Windows Server 2012

– Present

070-412 Configuring Advanced Windows Server 2012 Services

– Present

070-413 Designing and Implementing a Server Infrastructure (Server 2012)

– Present

070-414 Implementing an Advanced Server Infrastructure (Server 2012)

070-415 Implementing a Desktop Infrastructure (Server 2012)

– Present

070-416 Implementing Desktop Application Environments (Server 2012)

070-450 Pro: Designing, Optimizing and Maintaining a Database Administrative Solution Using Microsoft SQL Server 2008

070-579 TS: Windows Mobile 6.5, Configuring

070-620 TS: Configuring Microsoft Windows Vista Client

070-630 Microsoft Office SharePoint Server 2007, Configuring

070-631 TS: Windows SharePoint Services 3.0, Configuring

070-646 Pro: Windows Server 2008, Server Administrator

070-647 Pro: Windows Server 2008, Enterprise Administrator

070-649 TS: Upgrading Your MCSE on Windows Server 2003 to Windows Server 2008, Technology Specialist

070-652 TS: Windows Server Virtualization, Configuration

070-656 TS: Microsoft Desktop Optimization Pack, Configuring

070-659 TS: Windows Server 2008 R2, Server Virtualization

070-662 TS: Microsoft Exchange Server 2010, Configuring

070-663 PRO: Design & Deploy Messaging Solutions with MS Exchange Server 2010

070-664 TS: Microsoft Lync Server 2010, Configuring

070-665 Pro: Microsoft Lync Server 2010, Administrator

070-667 TS: Microsoft SharePoint 2010, Configuring

070-668 PRO: SharePoint 2010, Administrator

070-669 TS: Windows Server 2008 R2, Desktop Virtualization

070-680 TS: Windows 7, Configuring

070-681 TS: Windows 7 and Office 2010, Deploying

070-685 Pro: Windows 7, Enterprise Desktop Support Technician

070-686 Pro: Windows 7, Enterprise Desktop Administrator

070-687 Configuring Windows 8

– Present

070-688 Managing and Maintaining Windows 8

– Present

070-693 Pro: Windows Server 2008 R2, Virtualization Administrator

074-409 Server Virtualization with Windows Server Hyper-V and System Center

– Present

170-010 Brocade Certified vRouter Engineer

– Present

1Y0-A05 Implementing Citrix XenApp 5.0 for Windows Server 2008

1Y0-A09 Implementing Citrix XenServer Enterprise Edition 5.0

640-802 Cisco Certified Network Associate (CCNA)

640-863 Cisco Certified Design Associate (CCDA)

Apple Certified Associate - Mac Integration 10.8

– Present

Aixboms Admin Basic

Apple Certified Support Professional (ACSP) 10.8

– Present

Apple Certified Technical Coordinator (ACTC) 10.8

– Present

CLO-001 CompTIA Cloud Essentials

– Present

CLOUDF Exin Cloud Computing Foundation

– Present

EMC E20-001 Information and Storage Management (ISM)

HE644S HP Insight Control Suite: Managing and Monitoring with HP SIM

HE646S HP BladeSystem Administration: c-Class

ITV2F IT Service Management Foundation (based on ITIL V2)

EXIN
– Present

ITILF Foundation Certificate in IT Service Management

EXIN, License 988644.20298625
– Present

MCT Train de Trainer

Nique Consultancy

Prince 2 Foundation

SY0-201 CompTIA Security+ 2007 Edition

VCP-310 VMware Certified Professional on VI3

VCP-410 VMware Certified Professional on vSphere 4

VCP-510 VMware Certified Professional on vSphere 5

VMware Certified Associate - Workforce Mobility (VCA-WM)

– Present

VMware Certified Associate – Data Center Virtualization (VCA-DCV)

– Present

VMware Certified Associate – Cloud (VCA-Cloud)

– Present

Microsoft Certified Trainer (MCT)

– Present

Skills

  • Microsoft Office
  • BMC Remedy
  • Service-Now
  • Aixboms
  • Cisco CCNP
  • Cisco CCDP
  • Cisco Security
  • Cisco Wireless
  • Office 365
  • Windows Server
  • Microsoft Exchange
  • Cisco Technologies
  • Powershell
  • Scripting
  • VMware
  • VMware ESX
  • Analytical Skills
  • Teamwork
  • Cisco Certified
  • Microsoft Technologies
  • ITIL
  • Service Management
  • ICT
  • Incident Management
  • Security
  • Windows 7
  • Data Center
  • IT Service Management
  • Servers
  • vSphere
  • Citrix
  • DNS
  • Windows
  • Operating Systems
  • Networking
  • PRINCE2
  • Windows 8
  • Active Directory
  • Virtualization
  • Cloud Computing
  • Consulting
  • Infrastructure
  • See 27+  See less

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