International Technical Trainer at OpenText
Amsterdam Area, Netherlands
- Current
- Past
-
- Sales Engineer at Captaris
- Technology Specialist at Microsoft
- Technical Marketing Manager at Microsoft
- Sale Engineer, West Region at NetObjects
- Senior Analyst at Progressive Strategies
- SysAdmin at PC Docs
- Education
-
- Florida State University
- Recommended
-
3 people have recommended Matt - Connections
-
259
connections
- Industry
- Computer Software
- Websites
Matt Williams’s Summary
I am the International Trainer for the Fax & Document Distribution Group at Open Text. This is a fairly unique role, requiring: an ability to relay complex ideas in a simple way, management of complex systems, organizing travel and transportation of equipment to far away (and unsupported) locations, and more.
In the past I have held product management, marketing, and sales engineer roles at Microsoft, NetObjects, PCDocs, and others. I also performed outsourced marketing functions for Sun Microsystems, Oracle, Intel, IBM, and the list goes on.
Matt Williams’s Experience
-
International Technical Trainer
OpenText
(Public Company; 1001-5000 employees; Computer Software industry)
October 2008 — Present (1 year 5 months)
-
Technical Trainer
Captaris
(Public Company; 201-500 employees; CAPA; Computer Software industry)
August 2005 — Present (4 years 7 months)
Based in Vianen, a tiny town a few miles south of Amsterdam, I train our customers and partners on Rightfax, Workflow, and Alchemy. Not content with sitting in one place all the time, much of my year is spent in far off lands. I am LOVING it.
-
Sales Engineer
Captaris
(Public Company; 501-1000 employees; CAPA; Computer Software industry)
November 2004 — August 2005 (10 months)
-
Technology Specialist
Microsoft
(Public Company; 10,001 or more employees; msft; Computer Software industry)
2002 — November 2004 (2 years )
• Drive sales and help generate revenue from Washington-, Oregon-, and Idaho-based State & Local Government (SLG) customers by enabling them to completely understand all of Microsoft’s products through Product Demos, General platform discussions, Proof of Concept projects, One to Many seminars, and full day Roadshows.
•Specific focus areas include Sharepoint Portal Server and Sharepoint Services, Services for Unix, Microsoft and general security, and various development topics.
Discussions with customers occur anywhere from the CxO level, down through Directors, to the individual technical team members. While it is ideal if the discussions can happen in person, time and travel constraints sometime force a phone or LiveMeeting-based conversation. -
Technical Marketing Manager
Microsoft
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
1999 — 2002 (3 years )
•Lead the development of heterogeneous demos for all of Microsoft’s products with a focus on the education market.
•Lead the marketing efforts around Sharepoint Portal Server and BizTalk Server for the Education market.
•Be the Primary SME for Linux, NetWare, and Unix (mostly Sun) in education. This involves being an internal resource for Marketing and Sales in Education in case of Linux, Novell, or Unix questions. I have also led several Linux, Novell, and Unix competitive sessions at various Microsoft conferences. -
Sale Engineer, West Region
NetObjects
(Public Company; 201-500 employees; neto; Computer Software industry)
1999 — 1999 (less than a year)
•Managed the ‘technical’ sale of NetObjects Authoring Server to all enterprise customers in the Western region.
•Worked with the technical side of our customers to prove NetObjects’ technology would work in their scenario.
•Built prototypes of customer solutions as added proof of the technology. Often involved working with technologies that were new to me at the time (integration with AS/400-based databases, integration with IBM’s WebSphere, etc).
•Built demo images for the rest of the Sales Engineers that included all of our products on top of Windows NT 4.0, in addition to working versions of IBM WebSphere and various Java development environments. -
Senior Analyst
Progressive Strategies
(Privately Held; 11-50 employees; Computer Software industry)
1994 — 1999 (5 years )
-- Responsible for forming the AppDev/DB group at Progressive. Primary customers included Oracle, Sun, IBM, and Intel.
-- Acted as overall manager of the Mountain View, California office.
-- Developed technical and strategic marketing/sales collateral based on intensive hands-on analysis for major hardware and software manufacturers.
-- Developed all proposals for the AppDev group in addition to several proposals for other groups.
-- Internal dev, db, network management, Unix, and Linux guru.
-- Senior admin for the Mountain View, California office. Involved all aspects of IT: Internet Connectivity, Intra-Office Connectivity, Telephony, VPN, Internal Networking (IntraNetWare, Solaris, AIX, NT).
-- Developed corporate intranet to help improve communication between all departments in the company (developed using Linux, mSQL, PHP, and Apache).
-- Quoted often on new technologies for many different trade journals including Computerworld, Internet World, InfoWorld, and more. -
SysAdmin
PC Docs
(Public Company; 201-500 employees; Computer Software industry)
1992 — 1994 (2 years )
This was my first real job out of college. It was also the last time I had to wear slacks everyday. PC Docs is now part of a much bigger organization, but back then we were a friendly company in the small college town of Tallahassee, Florida. Its been amazing to see how many of my colleagues there have moved on to do wonderful things.
Looking at my resume from the time, I was doing an impressive job:
•Assisted in the daily management of a complex network including user support and managing interoperability of disparate systems.
•OS: Windows 3.1, 95Beta, NT3/3.51, OS/2, NetWare 286/3.2/4.1/4.11, SCO Unix, BSD Unix, Linux, Banyan Vines, VAX/VMS, Macintosh. (PC DOCS was primarily a Netware / NT shop)
•Software: PC DOCS and PC DOCS Open, Oracle 7, Sybase, MS SQL Server, Lotus Notes, and many others.
